Club Information
Go to the Club section to reserve the models of your choice, then confirm your basket to place your order. You can pay immediately or later, with the payment deadline set at the 10th of the month of the reserved model.
The Club launches at the beginning of each month.
Club models are usually shipped from the 5th of each month. You will receive an email with the tracking number as soon as the parcel is handed over to the carrier.
Check out the updated shipping dates.
Check out the updated shipping dates.
Yes, you can now order a Club model and a shop model simultaneously.
Yes, that's what's new: you now have a single account for your club and shop orders.
Your Orders
The OttOmobile website was redesigned in 2023. All customers who had an account on the old sites (Club OttO and Boutique OttO) must create a new account the first time they log in to this new site. You can use the same email address when you log in for the first time. You will also need to enter your billing address by clicking on “Add an address” to confirm your mailing information.
To view your customer account and your order history, log in to your customer area and go to the 'My orders' section.
You can view your history in your customer account under 'My previous orders'.
For any changes to your order (quantity, contents, address, etc.), please contact customer service
Please contact customer service who will assign you a new password.
For orders on the OttO shop only, immediate payment by credit card is available.
For orders on the OttO club, you can pay using several methods: credit card, direct debit, cheque, bank transfer. You can pay immediately when ordering or choose to pay later. The payment deadline is the 10th of the model's month. Cheques and direct debits are processed on the 10th of that month. For cheques and bank transfers, please include your customer account number and order reference.
For orders on the OttO club, you can pay using several methods: credit card, direct debit, cheque, bank transfer. You can pay immediately when ordering or choose to pay later. The payment deadline is the 10th of the model's month. Cheques and direct debits are processed on the 10th of that month. For cheques and bank transfers, please include your customer account number and order reference.
This option is not currently available, but we are working on implementing it.
After-Sales Service & Miniature Care
Please contact customer service who will file a claim with the carrier.
Please submit an after-sales service request online through our customer service
We do not sell spare parts. We prioritise orders placed on our website; for spare part requests, please submit a request on our site in the after-sales service section.
For the maintenance of your miniature, we recommend using the OTTO maintenance kit. We have also created a series of tutorialsto guide you through simple repairs, such as repositioning a window, an antenna, or a wing mirror.
These decals are provided to replace any part if one of them becomes damaged.
Our Brand
Our miniatures are made of resin and assembled by hand.
There are no openings on our miniatures.
At OttOmobile, we only produce 1/18 and 1/12 scale miniatures.
OttOmobile miniatures can be found in specialist stores or through online retailers.
Each rally model has a specific livery that requires more work than reproductions of civilian vehicles (research and development time, corrections, decal application time, etc.)
Special sales take place every Friday.
All OttOmobile models are numbered and limited editions.
When a model is sold out, it is not reproduced exactly. Our models are made in limited and numbered editions; once all copies are sold, they are no longer reproduced. If a model is reissued, it will be in a different colour or a different version. You can also try to find this item at our retailers (online or in store).
You can suggest a model by going to the Contact Us section and then selecting Model Suggestion to submit your idea.
Contact us
Customer service
OttOmobile
2, rue de l'écusson
Oxygène Sud commercial zone
56120 Josselin France
tel. +33 (0)2 97 75 61 02
